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    Return and Refund Policy


    Last updated: September 29, 2020

    Thank you for shopping at Wahl UAE.

    If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

    The following terms are applicable for any products that You purchased with Us.

    Interpretation and Definitions


    Interpretation

    The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

    Definitions

    For the purposes of this Return and Refund Policy:

    Your Order Cancellation Rights

    You are entitled to cancel Your Order within 7 days with giving reason for doing so.

    Any product purchased within seven days and returned as dead on arrival/not functioning as per operational manual/falling short of declared product specifications, will be refunded after it has been tested by our personnels or manufacturer’s authorised service centre technician, as applicable. The process can take upto four business days. Refund will be done only after the investigation/technical report.

    The deadline for cancelling an Order is 7 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

    In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by email below or on order cancellation in order detail section :


    After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least four (4) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

    Conditions for Returns

    In order for the Goods to be eligible for a return, please make sure that:

    The following Goods cannot be returned:

    We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

    Returning Goods

    You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

    Popular Electronics
    Store 1, M floor, Sicilia Kitchen showroom,
    Al Khabeesi Building, Near Abu Baker al Siddique Metro Station,
    Salahudeen Road, Deira, Dubai.
    P.O.Box-10774. Phone: 04-2975022. Fax: 04-2975033.

    We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

    Note

     

    Contact Us

    If you have any questions about our Returns and Refunds Policy, please contact us: